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product versioning and migration

dan's Avatar

dan

29 Jul, 2010 01:29 AM via web

We noticed that changing the price of a product only changes the price for new customers. Old customers stay at the new price. Is there any way to migrate current customers to the new price?

  1. Support Staff 2 Posted by Lance W. - Chargify on 29 Jul, 2010 07:25 AM

    Lance W. - Chargify's Avatar

    Hi Dan,

    There's no way yet to change the price for current customers, except to migrate them to a "new" product that just has a new price.

    Sorry about that. We do have plans to give greater control of pricing in the future.

    If you'd like to participate, please add the topic and/or vote on it at chargify.uservoice.com

    Thanks.

    --- Lance

  2. Lance W. - Chargify resolved this discussion on 02 Aug, 2010 07:22 PM.

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