Clearing Site Data Doesn't Clear Revenue

Christopher Mudiappahpillai's Avatar

Christopher Mudiappahpillai

08 Mar, 2010 09:50 PM via web

Whenever I clear the data on our test site, it doesn't clear Revenue.

  1. Support Staff 2 Posted by David H. - Chargify on 09 Mar, 2010 03:52 AM

    David H. - Chargify's Avatar

    Chris,

    We will take a look at this

  2. 3 Posted by Brian R. - Chargify on 10 Mar, 2010 06:29 PM

    Brian R. - Chargify's Avatar

    Hi Christopher,

    I'm having some trouble replicating your issue.

    Are you clearing all data or only customer data?

    Thanks,
    Brian

  3. 4 Posted by Christopher Mudiappahpillai on 10 Mar, 2010 07:08 PM

    Christopher Mudiappahpillai's Avatar

    Hi Brian,

    I chose the "Clear only subscriptions / customers" option. I guess I was just assuming it would clear Revenue as well. Perhaps that's not the case?

    I'd rather not have to clear everything as that'd mean I would have to recreate all the products.

    Chris

  4. Support Staff 5 Posted by Michael K. - Chargify on 10 Mar, 2010 09:59 PM

    Michael K. - Chargify's Avatar

    Christopher,
    Since revenue is tied to your products, we choose not to delete the revenue unless you delete the products too. Perhaps we should add a "clear revenue" option?

  5. 6 Posted by Christopher Mudiappahpillai on 10 Mar, 2010 10:10 PM

    Christopher Mudiappahpillai's Avatar

    Personally, I think that would be wonderful.

  6. 7 Posted by Brian R. - Chargify on 10 Mar, 2010 10:26 PM

    Brian R. - Chargify's Avatar

    I'll add a story to our project tracker and let you know when we have released this feature.

    Thanks,
    Brian

  7. Support Staff 8 Posted by Lance W. - Chargify on 11 Mar, 2010 03:19 AM

    Lance W. - Chargify's Avatar

    Christopher,

    Brian (one of our devs) added a story to our development roadmap system for the idea that Michael put forth that you felt would be "wonderful" :-).

    I am going to close this ticket for now, then.

    Thanks.

    --- Lance

  8. Lance W. - Chargify resolved this discussion on 11 Mar, 2010 03:19 AM.

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