What happens when a credit card payment fails?
An online transaction can fail for a number of reasons - there could be a problem with the credit card used, your online payment gateway settings, your merchant account, or anything else. If it’s a problem with your customer’s credit card, Chargify will manage the entire dunning process automatically. You can send out automatic notifications when cards are about to expire and setup customized emails for different payment issues. You have complete control over how payment problems are handled how your payments get collected.
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General Questions
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Features
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Billing & Payment
- Can I pay by check or money order?
- Can I try it out before buying?
- Do I still have to pay the transaction fees that my merchant account requires?
- Does Chargify charge a percentage or per transaction fee like PayPal or Google Checkout?
- Does Chargify support collecting foreign currencies?
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API
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What makes Chargify different?
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Technical
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Payment Gateways & Merchant Accounts
- How do I set my Payment Gateway in Chargify?
- General Payment Gateway Troubleshooting
- Can I change my Merchant Account after I sign up for Chargify?
- Details about PayPal Website Payments Pro (US/UK/Canadian payment gateway)
- Can I use my existing Payment Gateway or do I need to get a new one?
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Product Types