Knowledge Base / General Questions

24 articles in the General Questions section in our Knowledge Base.

• Can I bill my customers more than once a month?

  First published September 11, 2009. Updated: September 11, 2009

• Can I cancel at anytime?

  First published September 11, 2009. Updated: September 11, 2009

• Can I change my Credit Card information after I sign up?

  First published September 11, 2009. Updated: September 11, 2009

• Can I change my merchant account information after I sign up?

  First published September 11, 2009. Updated: September 11, 2009

• Can I switch plans after I sign up?

  First published September 11, 2009. Updated: September 11, 2009

• Can I track billing data for multiple companies?

  First published September 11, 2009. Updated: September 11, 2009

• Can I use Chargify for one time transactions?

  First published September 11, 2009. Updated: September 11, 2009

• Can I use my existing payment gateway or do I need to change?

  First published September 11, 2009. Updated: September 11, 2009

• Do you support non-U.S. payment gateways?

  First published October 02, 2009. Updated: October 02, 2009

• Does Chargify require a contract?

  First published September 11, 2009. Updated: September 11, 2009

• Does Chargify store my customers data and credit cards?

  First published September 11, 2009. Updated: September 11, 2009

• Does Chargify support accepting currencies from outside the U.S.?

  First published September 11, 2009. Updated: September 11, 2009

• Does Chargify work with my existing website?

  First published September 11, 2009. Updated: September 11, 2009

• How do I cancel?

  First published September 11, 2009. Updated: September 11, 2009

• How do I export my customer’s credit card information if I decide to leave Chargify?

  First published October 02, 2009. Updated: October 02, 2009

• How does Chargify bill my customers?

  First published September 11, 2009. Updated: September 11, 2009

• How long does it take before I can use the service after signing up?

  First published September 11, 2009. Updated: September 11, 2009

• How many customers can I bill with Chargify?

  First published September 11, 2009. Updated: September 11, 2009

• I can do recurring billing with Authorize.Net – what makes Chargify different?

  First published October 26, 2009. Updated: October 26, 2009

• Is my billing data secure?

  First published September 11, 2009. Updated: September 11, 2009

• What is Chargify and how can it help my business grow?

  First published September 11, 2009. Updated: September 11, 2009

• What makes you Chargify qualified to handle my billing?

  First published October 05, 2009. Updated: October 05, 2009

• What payment gateways do you support?

  First published September 11, 2009. Updated: September 11, 2009

• What’s a merchant account/payment gateway?

  First published September 11, 2009. Updated: September 11, 2009