How do I export my customer’s credit card information if I decide to leave Chargify?

Chargify does not store any actual credit card data. Currently, we only support gateways that offer vault storage options. The cards are stored in these secure vaults, and we store a token that can be used to charge that card on your gateway. If you leave Chargify, your credit card vault data remains with your gateway provider. You would need to work with your gateway directly if you need to export that data.

Chargify doesn't currently have an export option for customer and subscription information, however we expect to in the future. However, if needed, we will work with you to export the data for your customers, subscriptions (including billing intelligence data around revenue, sign ups, cancellations, and all other metrics that Chargify tracks), and credit card vault tokens.