What makes you Chargify qualified to handle my billing?
We built the system we would have loved to have when we started our own subscription based business six years ago. Chargify has been developed by the team behind Grasshopper.com, a highly successful virtual phone system designed for entrepreneurs and small businesses. Currently, Grasshopper bills millions of transactions a month in a very complex telecommunications environment. Like any startup, we’ve made a ton of billing mistakes and learned from them along the way. For instance, we know that about 50% of our churn rate is due to failed or expired credit cards. That’s why we equipped Chargify with the most robust set of dunning management tools available to help you deal with the “unhappy path” (when credit cards fail). Chargify has been built around a set of best practices for Web 2.0 and SaaS businesses just like Grasshopper.
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General Questions
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Features
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Billing & Payment
- Can I pay by check or money order?
- Can I try it out before buying?
- Do I still have to pay the transaction fees that my merchant account requires?
- Does Chargify charge a percentage or per transaction fee like PayPal or Google Checkout?
- Does Chargify support collecting foreign currencies?
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API
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What makes Chargify different?
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Technical
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Payment Gateways & Merchant Accounts
- How do I set my Payment Gateway in Chargify?
- General Payment Gateway Troubleshooting
- Can I change my Merchant Account after I sign up for Chargify?
- Details about PayPal Website Payments Pro (US/UK/Canadian payment gateway)
- Can I use my existing Payment Gateway or do I need to get a new one?
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Product Types